JEWELLERY CARE GUIDE

Maintaining shine

All Poppi Avenue pieces have been treated with a technique that helps to prevent loss of shine.

However, it is still important that you follow our suggested care instructions:

Your jewellery can lose its shine when exposed to air during a long period of time, mainly due to dust and pollution.
Loss of shine or tarnishing is a natural process that can be recovered through a special washing.
We strongly recommend taking off your jewellery before going to bed, showering, or taking part in any physical activity.
Exposure to certain chemicals or environments may compromise the integrity of your jewellery. This includes (but is not limited to): perspiration (sweat), perfumes/colognes, cleaning products, chlorine, salt water, or silver polish, etc.

In order to preserve your jewellery's beauty, shine and durability, please follow these easy steps:

Avoid exposure to any chemicals or strong products, such as perfume and cosmetic products.
Remove your jewellery when bathing or swimming. Avoid contact with chlorine, sand and saltwater.
Remove before doing any exercise or physical activity to avoid extra knocks, becoming trapped and sweat.
Remove before sleeping to avoid accidental damage.
Store pieces in a clean, dry and cool place. Avoid extreme temperatures and direct sunlight.

Cleaning your jewellery

Mix a little soap with lukewarm water. If dirt persists, carry out the same process in clean water. Important: gold-plated items require greater care. Rubbing too hard may cause loss of plating. It is therefore important that you do this gently in order to avoid any damage.

A special silver-polishing cloth is a great tool to make your jewellery shine again, in the event that it becomes darkened over time. However, this technique will not remove any scratches or dents present on the jewellery.

Storing your jewellery

Your jewellery should be kept away from any exposure to sunlight or warm places, ideally in a padded jewellery box or tarnish-resistant bag. Never use rubber containers, as these can result in accelerated tarnishing and are likely to cause the jewellery to darken. Under no circumstances should you keep your jewellery in a bathroom or any humid locations. Keep in mind that Poppi Avenue boxes are not designed to keep items in perfect condition for prolonged periods of time, as they are not airtight containers, and colour alteration may occur due to lack of use.

Please note

Poppi Avenue cannot guarantee that the gold-plating of our items will last forever. Gold-plated items are, by their nature, more fragile and susceptible to losing colour over time. The speed at which this colour fades will depend on various factors, such as the use of chemical products on the skin, how much the wearer sweats, or even the pH level of the individual’s skin. For this reason, it is particularly important to ensure suitable care of your gold-plated jewellery.

There are many ways to store your jewellery, but it is important to remember that some containers can be harmful. Never use rubber containers, as these can result in accelerated tarnishing and are likely to cause the jewellery to darken. Under no circumstances should you keep your jewellery in a bathroom or any humid locations.

Follow our recommendations:

Separate jewellery by metal: this separation prevents the metals from tarnishing when they interact with one another.
Clean your jewellery before you store it: storing dirty jewellery for a prolonged period may cause tarnishing.
Find a dry (and dark) spot to store your jewellery: humidity is not good for jewellery.
Make sure the pieces do not touch each other, or scratching might occur.

Important: Please keep in mind that Poppi Avenue boxes are not designed to keep jewellery in perfect condition for prolonged periods of time, as they are not airtight containers, and colour alteration may occur due to lack of use.

Jewellery is delicate, and should be treated with care. We advise removing jewellery before swimming, as chemicals used to treat pools may damage jewellery. It is also best to remove your jewellery before showering, as soaps, shampoos, etc. can affect the jewellery barrier/surface.

Please remove your jewellery before bed, swimming (chlorine and sea salt), showering, and any other activity that may affect the integrity of your piece, please store each piece individually to avoid tangling and scratching. Please keep in mind, solid gold is durable but can also be fragile, and scratches are to be expected with time and wear.