PAYMENT OPTIONS
STRIPE
We use Stripe as one of the secure payment options at the checkout. This is normally used when paying my credit or debit card. If you make a return, we will apply the refund to your bank account (i.e. the original payment method used). Why we use Stripe:
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Stripe powers smooth, modern checkout experiences.
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Customers can pay in just a few clicks with cards, Apple Pay, Google Pay, Clearpay (BNPL), and more
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Accepts debit/credit cards, mobile wallets, and even regional payment methods.
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Lets consumers pay how they want, including options to split payments (e.g., via Clearpay in the UK).
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Stripe uses advanced encryption and fraud protection.
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PCI-compliant, so your card data is handled securely.
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Many consumers recognize Stripe as a trusted name, even behind the scenes.
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No hidden fees for consumers.
PAYPAL
We use PayPal as one of the secure payment options at the checkout. If you make a return, we will apply the refund to your PayPal account (i.e. the original payment method used). Why we use PayPal:
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Log in and pay—no need to enter card details every time
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Advanced encryption and fraud protection included
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Eligible purchases are protected if something goes wrong (e.g., item doesn’t arrive or is not as described).
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Dispute resolution support included.
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One of the most widely accepted and trusted online payment systems.
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Familiar to millions, which boosts shopper confidence.
CLEARPAY
Please note, Poppi Avenue only activates ClearPay on its website between the period 1st November - 26th December), known as a 'payment open window'. We do this to help reduce consumer debt. The 'payment open window' allows customers to purchase Christmas gifts and spread the cost.
What is Clearpay?
Clearpay is a "Buy Now, Pay Later" (BNPL) service. It lets customers purchase items from participating retailers immediately, but pay for them in four interest-free instalments over six weeks.
It's essentially a short-term financing option that makes shopping more flexible.
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How is Clearpay Separate from Businesses?
Clearpay is not the retailer or seller of the products. Instead:
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It acts as a third-party payment provider.
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When a customer chooses Clearpay at checkout, the retailer is paid up front, in full, by Clearpay.
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Clearpay then collects the money from the customer in instalments.
This means the business gets paid right away, and Clearpay takes on the risk of collecting payments from the shopper.
So, while the business offers Clearpay as a payment option, they are not managing the payment plan themselves—Clearpay handles all of that.
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How Does Clearpay Work (UK-Specific)?
Here’s how it works for UK shoppers:
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Shop online or in-store at a retailer that offers Clearpay.
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Select Clearpay at checkout.
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Pay 25% upfront (the first instalment).
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The remaining 3 payments are taken automatically every two weeks by Clearpay (not Poppi Avenue).
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No interest is charged, as long as you pay on time (charged by Clearpay).
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Late fees apply if a payment is missed (charged by Clearpay).
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To use Clearpay, customers must:
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Be 18 or over.
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Have a UK billing address and UK debit or credit card.
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Be approved by Clearpay’s quick eligibility check.
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ClearPay may change depending on the country. Please ensure you check this before using.